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Policies And Procedures

Eco Patrol Internationals, LLC

Policies and Procedures

 

Policies and Compensation Plan Incorporated into Eco-Patrol Consultant Agreement

These Policies and Procedures,   in their present form and as amended at the sole discretion of Eco Patrol  International .

Eco Patrol Int reserves the right to amend the Agreement and its prices in its sole and absolute discretion. By executing the Eco Patrol Consultant Agreement, an Eco Patrol Consultant agrees to abide by all amendments or modifications that Eco Patrol elects to make in the future. Amendments shall be effective 30 days after publication and of notice that the Agreement has been modified.  Notifications of amendments shall be published via email to Eco Patrol Consultants and or posted on Eco Patrols back office.

The Company never gives up its right to insist on compliance with the Agreement and with the applicable laws governing the conduct of a business.

Becoming An Eco Patrol Consultant:

Requirements to become an Eco Patrol Consultant

Each Applicant must:

*be at least 18yrs of age

* Reside in the United States

* Have a valid Social Security or Federal Tax ID number

* Purchase Eco Patrol Training Ebook to get started

* Submit a properly completed Eco Patrol Application and Agreement to Eco Patrol Int. in online format or hard copy.

* Submit an IRS form W-9. If a valid W-9 is not received by the Company within 30days from the date of the applicants enrollment, the enrollment process will not be finalized and the applicant shall not be permitted to become an Eco Patrol Consultant, sell the Company’s product, or participate in the Eco Patrol Compensation Plan.

Eco Patrol Training and Product Purchase

No Eco Patrol Consultant is required to purchase Eco Patrol’s products or services to become an Eco Consultant.  In order to become an educated well rounded Eco Patrol Consultant it is required that Eco Patrol Cadette purchase a training ebook .  No refunds will be given for Ebook downloads.

Process Certification with Eco Patrol Int.

An Eco Patrol Cadette downloadable “How to become an Eco Patrol Consultant”, after cadette is comfortable with the ebook material make contact with company and Eco Patrol will arrange an appointment via conference or live testing to ensure proper knowledge to consult with the Eco Patrol Team.

Once Eco Patrol Cadette moves to a Certified Eco Patrol Consultant (Private) there is no requirement however suggested that they purchase one of our three demo kits to perform proper home and office makeovers.

Eco Patrol Consultant has 30 days to return demo kits  (provided there is no damage to the demo kit purchased).

Eco Patrol Consultant Benefits

Once an Eco Patrol Consultant Applicant ,Agreement, and certification has been accepted by Eco Patrol Int, the benefits of  being part of Eco Patrol are available to the New  Eco Patrol Consultant. These benefits include to right to:

*sell Eco Patrol products and services

*Participate in Eco Patrol Internationals (receive bonuses and commissions, if eligible)

 * receive additional eco educational material for on going training.

* participate in promotional and incentive contests and programs sponsored by Eco Patrol for it Eco Patrol Consultants.

Advertising:

All Eco Patrol Consultants shall safeguard and promote the good reputation of Eco Patrol Int. and its products. The marketing and promotion of Eco Patrol Products, our opportunity and the compensation plan, must avoid all discourteous, deceptive, misleading, unethical or immoral conduct or practices.  If an Eco Patrol consultant creates his or her own marketing material, promotional materials, advertisements, or other marketing literature, they must forward such materials to the company for approval.

Trademarks and Copyrights

The name Eco Patrol and other names as may be adopted my Eco Patrol International are proprietary trade names, trademarks, and service marks of Eco Patrol. As Such, these marks are of great value to Eco Patrol and are supplied to Eco Patrol Consultants for their use only in an expressly authorized manner. Eco Patrol will not allow the use of its trade names, trademarks, designs, or symbols, logo’s being used in any unauthorized manner.

 

Unsolicited Email  

Eco Patrol does not permit Eco Patrol Consultants to send unsolicited commercial emails unless such emails strictly comply with applicable laws and regulations including, without limitation, federal CAN SPAM Act. Any email sent by an Eco Patrol Consultant that promotes Eco Patrol products and services or the Eco Patrol opportunity must comply with the following:

*there must be a functioning return email address to the sender

*there must be a notice in the email that advises the recipient that he or she reply to the email, also a functioning return email address.   

*the email  must include the physical mailing address of Eco Consultant.

*the use of deceptive subject information and or false header information is prohibited.

* All opt out requests,  whether received by email or regular mail, must be honored. If an Eco Consultant receives verbal or an email  from recipient the Consultant needs to notify Eco Patrol.

 

Online Conduct:

Eco Patrol Consultants have their own login page on Eco Patrol site.  ITS PROHIBITED TO CREATE ANY OUTSIDE SITES WITH ECO PATROLS NAME.

Eco Patrol Consultants may not use or attempt to register any of Eco Patrols trade names, trademarks, service names, service marks, product names, the companies name, or any derivative there of, for any internet domain name.  Eco Patrol Consultants may use derivatives of the Company’s names and marks in email addresses however if an Eco Patrol Consultant independent business is cancelled for any reason, the former Eco Patrol Consultant shall immediately discontinue using any email address that utilized any of Eco Patrols names, marks and or derivatives.

Online Auction Websites

Eco Patrol Consultants shall not sell products acquired from Eco Patrol Int. on any internet auction site, including but not limited to ebay or amazon.  Eco Patrol Consultants shall not promote or advertise their services on such internet auction sites.

 

Social Media

Social Media may be used by Eco Patrol Consultants, however Eco Patrol Consultants who elect to use social media must adhere to the requirements set forth in this subsection as well as Eco Patrols policies relating to advertising and unauthorized claims.

Eco Patrol Consultants are Responsible for their Postings

Eco Patrol Consultants are personally responsible for their own postings and all online activity and will be HELD FULLY RESPONSIBLE for any and all activities. There for, even if an Eco Patrol Consultant does not own or operate a blog or a Social Network site, if an Eco Patrol Consultant post any comment to any such site that relates to Eco Patrol Int. or in which can be traced to Eco Patrol Int. the Eco Patrol Consultant will be held responsible for the posting.

When Identifying  your profession as a Eco Patrol Consultant, you must DISCLOSE YOUR FULL NAME on all Social Media postings, and conspicuously identify yourself as an Independent Eco Patrol Consultant for Eco Patrol International.   Anonymous postings and or use of an Alias is prohibited.

Eco Patrol Consultants may use Social Media as a means to promote Eco Patrols products and Services, however  Eco Patrol Consultants SHALL NOT USE ANY SOCIAL MEDIA SITE TO EXPLAIN ECO PATROLS COMPENSATION PLAN OR TO PROMOTE THE INCOME OPPORTUNITY.

Deceptive Postings

Postings that are false, misleading, or deceptive are prohibited.  This includes, but is not limited to , false or deceptive postings relating to Eco Patrols Income Opportunity, products and services, and or your biographical information, and credentials.

 

Use of Third Party Intellectual Property

I f you use the trademarks, trade names, service marks, copyrights, or intellectual property of any third party in any posting, it is your responsibility  to pay license to use intellectual property. You must adhere to any restrictions and conditions that the owner of the intellectual property places on the use of its property.

 

Respect others privacy:   Always respect the privacy of others in your postings. Eco Consultants must not engage in gossip or advance rumors about any individual, company, or competitive products or services.  Eco Patrol Consultants may not list the names of other individuals or entity that is the subject of their posting.

Professional

You must ensure that your postings are truthful and accurate. This requires that you fact check all material you post online. 

Eco Patrol Consultants may not make any postings, or link to any postings or other material that is

*is sexually explicit, obscene, or pornographic

*is graphically violent, threatening or harmful, defamatory etc….

*engages in personal attacks on any individual, group, or entity.

* Is in violation of  any intellectual property rights of the Company or any third party.

Do not converse with one who places a negative post against you , other independent  Eco Patrol Consultants, or Eco Patrol International. Please report negative posts to the Company.

 

When Eco Patrol Consultants Can NOT MAKE INCOME CLAIMS! Consultants may not make income projections, income claims, or disclose his or her Eco Patrol Int. income (including, but not limited to, the showing of checks, copies of checks, bank statements or tax records.

Conflicts of Interest:

Nonsolicitation

Eco Patrol Consultants are free to participate in other direct sales opportunities however during the term of this agreements, Eco Patrol Consultants may not directly or indirectly recruit other Eco Patrol Consultants or Customers for any other direct selling business.

 

Eco Patrol Consultants must not sell, or attempt to sell, any products or services that compete with those offered by Eco Patrol to Eco Patrol customers or other Eco Patrol consultants. Any program, product or service in the same generic categories as Eco Patrol products or services is deemed to be competing, regardless of differences in cost, quality, or other distinguishing factors.

 

If an Eco Patrol Consultant participation in other direct selling programs

If an Eco Patrol Consultant is engaged in other non Eco Patrol direct selling programs, its is the responsibility of the Eco Patrol Consultant to ensure that his or her Eco Patrol Business is operated entirely separate and apart from any other program.

*Eco Patrol Consultants shall not display Eco Patrols promotional materials, sales aids, products or services with in or the same location as any non Eco Patrol promotional material or sales aids, products or services.

* Eco Patrol Consultants shall not offer Eco Patrol products, services, or opportunity to prospective or existing customers or eco patrol consultants in conjunction with any non Eco Patrol program, opportunity, product or service.

Each Eco Patrol Consultant is responsible for paying local, state and federal taxes on any income generated as an Independent Eco Patrol Consultant. If an Eco Patrol Consultants business is tax exempt the federal tax id number must be provided to Eco Patrol Int. Every year Eco Patrol will provide an IRS Form 1099 MISC (Nonemployee Compensation) earning statement to each U.S. Resident who 1. Had earnings over $600 in the previous calendar year or 2.  Made purchases during the previous calendar year in excess of $5,000.

Independent Contractor Status:

Eco Patrol Consultants are independent contractors, and are not purchasers of a franchise or a business opportunity. The agreement between Eco Patrol Int. and its Eco Consultants does not create an employer/employee relationship, agency, partnership, or joint venture between the Company and Eco Patrol Consultant..

You may wish to arrange insurance coverage for your business. Your homeowners insurance policy does not cover business related injuries, or the theft of or damage to inventory or business equipment.

 

 

 

Telemarketing Techniques:

The Federal Trade Commission and the Federal Communications Commission each have laws that restrict telemarketing practices. Therefore, Eco Patrol Consultants must not engage in telemarketing in the operation of their Eco Patrol Business.

 

Change of Address, Telephone, and Email Addresses

Eco Patrol Consultants whose contact information changes must amend their profile information through the Eco Patrol back office.

Ongoing Training:

To start as an Eco Patrol Consultant it is mandatory to pass a test to become a certified Eco Patrol Consultant however ongoing training is a must. To be the best consultant you can be and to build your business this is a necessity and required by Eco Patrol Int.  Note: we will be providing you with either online training via our backend library and live seminars.

Sales Receipts:

All Eco Patrol Consultants must provide their retail customers who purchase from their inventory with two copies of Eco Patrol sales receipt at the time of the sale (customers who purchase from an Eco Consultants website will receive a receipt via email)   Eco Patrol Consultants must orally as well inform the buyer of his or her cancellation rights.

 

Sales Taxes

Eco Patrol International is required to charge sales taxes on all purchases made by Eco Patrol Consultants and Customers, and remit the taxes charged to the respective states. This is on retail price of the products and according to applicable tax rates in the state or province to which shipment is sent.   If an Eco Patrol Consultant submitted a current Sales Tax Exemption Certificate and sales tax registration license, sales tax will not be added to the consultants invoice for products.

 

Adjustment to Bonuses and Commissions

Eco Patrol Consultants receive bonuses and commissions based on the actual sales of products and services to end consumers. When a product is returned to Eco Patrol for a refund or is repurchased by the Company, the bonuses and commissions attributable to the returned product will be deducted, in the month in which the refund is given, and continuing every pay period thereafter until the commission is recovered, from upline eco patrol consultants who received bonuses and commissions on the sales of the refunded products.

Product Guarantee, returns and inventory  re-purchase

Product Guarantee:

Eco Patrol Int. offers a refund policy of 30days from the date of delivery on merchandise for which the product manufacturer does not offer a warranty. Should a customer wish to return or exchange merchandise for which the manufacturer does not offer a warranty, it is the responsibility of the Eco Patrol Consultant who generated the sale to assist the customer to return the merchandise to Eco Patrol Int.  If merchandise is covered by a manufacturers warranty, the manufacturers warranty ap;;ies and you must follow the manufacturers warranty procedures if you seek a refund or exchange. NO RETURNS WILL BE ACCEPTED FOR GOODS DAMAGED  FROM ABUSE OR MISUSE. Customers are responsible for the cost of return shipping charges except in cases in which items are damaged when received by the customer or incorrect order fulfillment, in which case Eco Patrol will reship replacement merchandise at no additional shipping charge. Customers are responsible for return shipping expenses in all other cases.

 

Customer Right of Rescission

A retail customer who makes a purchase of $25.00 or more has 3 business days (72 hours, excluding Sundays and legal holidays) after the sale or execution of a contract to cancel the order and receive a full refund consistent with the cancellation notice on the order form.  When an Eco Patrol Consultant makes a sale or takes an order from a retail customer who cancels or requests a refund within the 72hr period, the consultant must promptly refund the customer’s money as long as the products are returned to the consultant in substantially as good condition as when the customer received.  ECO PATROL CONSULTANTS MUST ORALLY INFORM CUSTOMERS OF THEIR RIGHT TO CANCEL AN ORDER UP TO 72HRS TO RECEIVE A FULL REFUND.

Return of Inventory, Training, and Sales Aids by Eco Patrol Consultants Upon Cancellation:

Upon cancellation of an Eco Patrol Consultant Agreement, the Eco Consultant may return Eco Patrol training and business (demo) Packages. Upon receipt of a Resalable Eco Patrol Consultant training (demo kit) package which has been purchased within one year of cancellation.

No shipping charges will be refunded when initial purchase of demo kits was made. However the consultant paid for the initial items this is the way they will be refunded. Ex: credit card, credit back to that credit card.

Products and sales aids shall be deemed “resalable” if each of the following elements is satisfied: 1. They are unopened and unused; 2. Packaging and labeling has not been altered or damaged; 3. They are in a condition such that it is a commercially reasonable practice within one year from the date of purchase. Any merchandise that is clearly identified at the time of sale as nonreturnable, discontinued, or as a seasonal item, shall not be resalable.

Initial Training Ebook online:

You have 3 business days from date of purchase to request a refund  for our training  Ebook to become an Eco Patrol Consultant.

 

All merchandise must be returned by the Eco Patrol Consultant or customer who purchased it directly from Eco Patrol Int.

If the product is under manufacturer warranty Eco Patrol may direct consultant to send product directly to manufacturer.

The return is accompanied by the product in its original packaging

Dispute resolution and disciplinary proceedings:

Compliance Action:

Violation of the agreement, these policies and procedures, violation of any common law duty, including but not limited to any applicable duty of loyalty, any illegal, fraudulent , deceptive or unethical business conduct, or any act or omission by an Eco Patrol Consultant that, in the sole discretion of the Company may damage its reputation or goodwill  (such damaging act or omission need not be related to the Eco Patrol Consultants business) may result, at Eco Patrols discretion, in one or more of the following measures:

*Issuance of a written warning or admonition;

*Requiring the Eco Consultant to take immediate corrective measures

*Imposition of a fine, which may be withheld from bonus and commission checks.

*Suspension of the individuals Eco Patrol Consultant Agreement for one or more pay periods

*Involuntary termination of the offender’s Eco Consultant Agreement

*Suspension and or termination of the offending Eco Patrol Consultant Eco Patrol Business website or website access.

*In situations deemed appropriate by Eco Patrol, the Company may institute legal proceedings for monetary and or equitable relief.

Grievances and or Complaints

When an Eco Patrol Consultant has a grievance or complaint with another Eco Consultant regarding any practice or conduct in relationship to their respective Eco Patrol Businesses, the complaining Eco Patrol Consultant should first report the problem to his or her sponsor who should review the matter and try to resolve it with the other party’s upline sponsor. If the matter involves interpretation or violation of Company policy, it must be reported in writing to the Eco Patrol Consultant Services Department at the Company. The Eco Patrol Consultant Services Department will review the facts of the matter and resolve the problem or issue.

Effect of Cancellation

 

Eco Patrol Consultants non renewal of his or her Eco Consultant Agreement, cancellation for inactivity, or voluntary or involuntary cancellation of his or her Eco Patrol Consultant (all are collectively referred to as cancellation) The former Eco Patrol Consultant shall have no right, title, claim or interest to the marketing organization which he or she operated, or any commission or bonus form the sales generated by the organization.   An Eco Patrol Consultants whose business is cancelled will lose all rights as an Eco Consultant. This includes but is not limited to the right to sell Eco Patrols products and services, the right to represent him/her self as an Eco Patrol Consultant, and the right to receive future commissions, bonuses, or other income resulting from the sales and other activities of the Eco Patrol Consultants former downline sales organization. In the event  of cancellation, Eco Patrol Consultant agree to waive all rights they may have, including but not limited to property rights, to their former downline organization and to any bonuses, commissions or other remuneration derived from the sales and other activities of his or her former down line organization. Eco Patrol Consultants whose business is cancelled for any reason must immediately discontinue representing themselves as an Independent Eco Patrol Consultant.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                           

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