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Eco Patrol Product Guarantee, Returns And Refunds

Eco Patrol Product Guarantee, Returns and Refunds

Product Guarantee:

Eco Patrol Int. offers a refund policy of 30days from the date of delivery on merchandise for which the product manufacturer does not offer a warranty. Should a customer wish to return or exchange merchandise for which the manufacturer does not offer a warranty, it is the responsibility of the Eco Patrol Consultant who generated the sale to assist the customer to return the merchandise to Eco Patrol Int.  If merchandise is covered by a manufacturers warranty, the manufacturers warranty ap;;ies and you must follow the manufacturers warranty procedures if you seek a refund or exchange. NO RETURNS WILL BE ACCEPTED FOR GOODS DAMAGED  FROM ABUSE OR MISUSE. Customers are responsible for the cost of return shipping charges except in cases in which items are damaged when received by the customer or incorrect order fulfillment, in which case Eco Patrol will reship replacement merchandise at no additional shipping charge. Customers are responsible for return shipping expenses in all other cases.

Customer Right of Rescission

A retail customer who makes a purchase of $25.00 or more has 3 business days (72 hours, excluding Sundays and legal holidays) after the sale or execution of a contract to cancel the order and receive a full refund consistent with the cancellation notice on the order form.  When an Eco Patrol Consultant makes a sale or takes an order from a retail customer who cancels or requests a refund within the 72hr period, the consultant must promptly refund the customer’s money as long as the products are returned to the consultant in substantially as good condition as when the customer received.  ECO PATROL CONSULTANTS MUST ORALLY INFORM CUSTOMERS OF THEIR RIGHT TO CANCEL AN ORDER UP TO 72HRS TO RECEIVE A FULL REFUND.

Return of Inventory, Training, and Sales Aids by Eco Patrol Consultants Upon Cancellation:

Upon cancellation of an Eco Patrol Consultant Agreement, the Eco Consultant may return Eco Patrol training and business (demo) Packages. Upon receipt of a Resalable Eco Patrol Consultant training (demo kit) package which has been purchased within one year of cancellation.

No shipping charges will be refunded when initial purchase of demo kits was made. However the consultant paid for the initial items this is the way they will be refunded. Ex: credit card, credit back to that credit card.

Products and sales aids shall be deemed “resalable” if each of the following elements is satisfied: 1. They are unopened and unused; 2. Packaging and labeling has not been altered or damaged; 3. They are in a condition such that it is a commercially reasonable practice within one year from the date of purchase. Any merchandise that is clearly identified at the time of sale as nonreturnable, discontinued, or as a seasonal item, shall not be resalable.

 

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